Announcing End of Sale and End of Life for NetWitness Endpoint Detection & Response (EDR)

Summary:

• Announcing the End of Sale (EOS) and End of Life (EOL) for NetWitness Endpoint Detection & Response solutions.
• End of Sale is effective March 1, 2025.
• End of Life and End of Primary Support is effective March 1, 2028.

Impacted Products:

• All versions of NetWitness Endpoint Detection & Response solutions.
• ECAT-SUB-T*
• ECAT-SW-P-T*

Details:

• NetWitness will continue to provide extended support for these solutions.
• Customers are encouraged to contact their local NetWitness Sales Representative or Customer Support to discuss any support concerns.

* NetWitness will honor all basic and enhanced maintenance agreements for customers who purchased EDR on or before March 1, 2025.

EOPS Policy:
NetWitness adheres to a defined End of Primary Support policy for all major product versions.

• Expires one year beyond EOPS date unless otherwise stated. Includes Hot fixes for Severity 1 issues.
• Expires two years beyond EOPS date unless otherwise stated. No Hot fixes; best effort support only.