Lord & Taylor Digital Gift Card Policy

Purchasing Gift Cards

Lord & Taylor digital gift cards are available for purchase on our website and can be delivered via email to you or directly to your recipient. Once your purchase is complete, the gift card is activated and ready to use immediately.

Using Your Gift Card

• Redemption: Digital gift cards can be redeemed at checkout on LordandTaylor.com by entering the unique gift card code in the payment section.
• Partial Use: You may use only part of your balance. Any remaining value stays on your card until it expires.
• Multiple Gift Cards: You may apply multiple gift cards to a single order.
• Combining Payment Methods: Gift cards can be used together with debit or credit cards if your order total exceeds the available gift card balance.

Validity & Expiration

Gift cards are valid for one (1) year from the date of purchase. After the expiration date, any remaining balance will no longer be accessible. We recommend checking your gift card balance regularly and planning your purchases accordingly.

Checking Your Balance

To check your gift card balance, visit the Gift Card Balance page on our website or contact our Customer Service team.

Important Terms

• Gift cards are non-refundable and cannot be redeemed for cash except where required by law
• Gift cards cannot be used to purchase other gift cards
• Lord & Taylor is not responsible for lost, stolen, or unauthorized use of gift cards
• Gift cards have no fees and no service charges
• This policy is subject to change at Lord & Taylor's discretion