MVR Monitoring Service

1. What negative events do you monitor for?
   1. Every state is different in what triggers a negative driving event. Most states trigger suspensions, revocations and convictions. Other triggers include status change, accidents, cancellations and withdrawals. We will report on all of the information monitored and provided by each state.
2. What states are included in this service?
   1. All 50 states
3. Do all my drivers need to be included in JJ Keller's MVR Monitoring Service?
   1. You can choose to have all or a subset of your drivers enrolled in this service. You might select a subset if you want to monitor activity for drivers in highly-regulated states or are operating a focused safety program.
4. How quickly will I receive notification of a negative event?
   1. As soon as a negative event is processed by the state it is identified through the monitoring process. This triggers an MVR to be ordered and sent to us. Once we receive the MVR, you are notified within 24 hours. This time allows us to audit the MVR.

   2. Note: Each state's monitoring process is different. Some will provide monthly updates regarding negative events while others provide daily updates (typically weekdays only).