At JJ Keller, we strive to ensure your transactions are accurate and seamless. If you need to update or correct details related to your transactions—such as shipment information, billing details, or order status—please follow the steps below.
Steps to Update or Correct Transaction Details
- Log In to Your Account
Access your JJ Keller account by visiting JJ Keller Login. Use your username and password to sign in securely. - Locate Your Transaction
Navigate to your transaction history or orders section. You can search by order number, transaction date, or other relevant filters. - Review the Transaction Details
Click on the specific transaction you want to update or correct to review the details thoroughly. - Submit a Correction Request
If you find incorrect information (e.g., wrong shipping address, billing error), submit a correction request by:- Using the “Request Correction” or “Update Details” button (if available) on the transaction page.
- Alternatively, contact our transactional services support team directly via phone at 1-800-_-__ or email support@jjkeller.com. Provide your order number and the details that need correction.
- Confirmation & Follow-up
Once the correction request is submitted, you will receive a confirmation email. Our team will review your request and update the details as necessary. You may be contacted for additional information during the process.
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